How can I reserve a wheelchair?
The Convention Centre has a limited amount of wheel chairs. Sign-out is on first come first serve basis. There is a fee of $10.00 with picture ID as a deposit. Chairs are available at the West Information Desk (1055 Canada Place). Please make your inquiry with the ambassador on location.
How do I get 2 for 1 tickets on RBC Day?
RBC® clients receive 2-for-1 entry on RBC Day ON SITE ONLY for Thursday, March 30. Learn more.
Are there discounts available for BCAA members?
Yes, BCAA Members save up to 44% on Vancouver International Auto Show tickets with their BCAA Membership card. Available online only. Learn more.
Is child care available?
Yes, thanks to the Volkswagen Playcare Centre, child care is available. Learn more.
I'd like to view the floor plan and manufacture listing. Where?
Copies of the Official Show Guide will be available at the LEXUS Ticketing Centre with floor plans and manufacture listings. Or you can view the floor plan here.
What's the Official Hashtag of the 2017 Vancouver International Auto Show?
Share your photos and videos on social media, using the Official Hashtag: #VanAutoShow17
I see there's a Student Discount Ticket. What's the eligible age?
Yes, there’s a Student Discount ticket with VALID Student ID. There’s no age limit. Weekday Admission is $12 and Weekend Admission is $13.
I am researching various vehicles for purchase. Will I be hassled by a salesperson?
No! Visit the 2017 Vancouver International Auto Show and enjoy a no-pressure sales environment. Browse the new vehicles, gather the latest information, without any hassle. Maybe you’ll find your dream car!
I'd like to test drive vehicles. Where?
Are there hotel discounts are available for VIAS attendees?
Yes, discounted hotel rates are available to Vancouver International Auto Show attendees. Click here to view the hotel options.
What is the eligible age for Seniors' tickets?
The eligible age is 65 years and older. Tickets are $12 weekdays and $13 weekends. Purchase tickets here.
Where is the entrance and location to the 2017 Auto Show?
The Auto Show entrance is off Thurlow Street and through the main doors on the Jack Poole Plaza. The 2017 Auto Show is located at Vancouver Convention Centre West (1055 Canada Place).
How much are tickets and how can I purchase them?
Ticket prices for each day are located in the Hours and Admission section. General Admission for week days (Tuesday, March 28 – Friday, March 31) start at $16 and weekend days (Saturday, April 1 – Sunday, April 2) start at $18. We encourage online purchase to avoid any onsite lines. Tickets may be purchased on-site, during Show hours. Tickets are available for sale online NOW!.
What forms of payment are accepted?
Cash, credit and debit are accepted on-site.
Can I get a refund?
Refunds will not be issued.
What days and times are the least crowded?
It is best to attend Weekdays (Tuesday, March 28-Friday, March 31) to avoid crowds.
Can I purchase tickets with my smart phone?
Yes, on-line tickets may be purchased with a smart phone. A barcode will be generated and scanned from your phone (you are not required to print the ticket).
Can I leave and come back?
Yes, same day re-entry is permitted. Ensure you receive a hand stamp before exiting. Exit and entry is through the Thurlow Street entrance, off the Jack Poole Plaza.
Are cameras and videos allowed?
Yes, photos and videos are permitted for personal use.
Can I bring a backpack?
Yes, bags and backpacks are permitted, however, may be searched by security at the entrance.
Are pets allowed in the Show?
Facility rules prohibit pets from entering the building, unless they are service animals.
Can you purchase cars/accessories at the Show?
You are not able to purchase a vehicle at the Show, however, you may connect with a salesperson and complete the sale at a dealership. Vehicle accessories and services are available for sale in the Commercial Marketplace on the Entrance Level floor in the Ballrooms.
Is there somewhere to have a meal?
The Convention Centre has food and beverage service onsite in the Exhibit pre-function Space. There are also several restaurants, fast food outlets and pubs that surround the Vancouver Convention Centre.
Can I bring my own food/beverages into the Show?
Facility rules prohibit outside food and beverages.
Can I have free or discounted tickets?
Please reference our promotions page for auto show deals. RBC® Day is Thurs. March 30 and RBC® clients receive 2-for-1 tickets.